DESKNORIA / REMOTE SUPPORT PLATFORM
Remote access.
Complete IT control.
Connect to Windows devices, manage Linux systems and bring file transfer, monitoring, tasks and team workflows into one secure workspace.
- P2P-first connectivity with automatic fallback
- Attended and unattended access
- Windows Admin, Windows Agent and Linux Agent
DeskNoria
REMOTE SUPPORT WORKSPACE
● SESSION READY
REMOTE DESKTOP
Support-PC
Windows workstation · Online
Secure session workspace
Access the remote device, collaborate and switch between support tools.
Remote Desktop
File Transfer
System Details
DIRECT WHEN AVAILABLE
P2P-first connection
ACCESS CONTROLS
Attended + unattended
Multi-Connect
Windows + Linux tools
WINDOWS + LINUX
Manage devices across environments
P2P-FIRST
Direct when the network allows
ONE WORKSPACE
Support, monitor and automate
PER-AGENT PRICING
Scale with your managed fleet
CAPABILITIES / BUILT FOR SUPPORT
Everything your IT team needs.
One connected platform.
From the first connection to everyday maintenance, DeskNoria keeps remote support and device operations together.
01
Remote Desktop
Low-latency Windows remote control with adaptive video, multi-monitor support and precise input.
02
File Transfer
Move files between your support workstation and managed devices with P2P preferred and TURN fallback.
03
Multi-Connect
Work with multiple endpoints in one grid, including Windows remote desktops and Linux terminals.
04
Tasks & Automation
Run approved PowerShell or Bash actions, schedule operations and review execution results.
05
Real-Time Chat
Keep support communication close to your devices with message history and delivery states.
06
Inventory & Logs
Inspect device information, operational health and searchable diagnostics from the Admin workspace.
MULTI-CONNECT / MULTIPLE ENDPOINTS
One screen.
More control.
Monitor and operate several devices without scattering your workflow across separate windows.
- Choose 2, 4, 6 or 8 slots
- Windows Remote Desktop and Linux Terminal
- Active-slot tools and focused full-screen views
- Keep the grid together while you work
MULTI-CONNECT / ACTIVE GRID
2 • 4 • 6 • 8
● CONNECTED
◻
Workstation 01
Windows / Remote Desktop
Live session
● CONNECTED
◻
Server 02
Linux / Terminal
Shell session
● CONNECTED
◻
Workstation 03
Windows / Remote Desktop
Live session
+
Add device
Choose an agent
Illustrative interface preview — not a live session.
DESIGNED FOR REAL ENVIRONMENTS
Windows and Linux.
One support ecosystem.
Give technicians one Admin application and choose the right Agent for each managed machine.
01 / OPERATOR
DeskNoria Admin
WINDOWS
A focused console for sessions, saved devices, groups, transfers, tasks and monitoring.
02 / ENDPOINT
DeskNoria Agent
WINDOWS
Attended support, unattended access and service-level workflows for managed PCs.
03 / SERVER
DeskNoria Agent
LINUX
Remote terminal, task execution and server visibility across supported Linux environments.
FROM FIRST CLICK TO FIX
Start supporting devices in three steps.
An understandable workflow for the technician and the person receiving assistance.
01
Get the applications
Download the Windows Admin console and choose the correct Agent for each device.
02
Pair or enter a code
Link managed devices to your account or connect through an attended support request.
03
Connect and resolve
Start the appropriate session and use the available tools to investigate and fix issues.
IT OPERATIONS / BEYOND REMOTE ACCESS
Less tool switching.
More work done.
DeskNoria combines day-to-day support with practical administration — without adding clutter to the remote session itself.
- Centralized device visibility
- Permission-aware administrative actions
- Structured task execution and history
- Real-time operational insights
MANAGE
Inventory & health
See system, disk and operating-state details from managed agents.
OPERATE
Terminal & commands
Use authorized remote commands and Linux terminal sessions.
AUTOMATE
Tasks & deployment
Schedule maintenance, track results and coordinate eligible deployment workflows.
REVIEW
Central & live logs
Investigate activity and diagnostics with searchable logs and useful context.
SECURITY / CONTROL AT EVERY STEP
Secure by design. Clear by default.
Access controls, account permissions and session management are built into the support workflow.
01
Local approval
Let the person at the device approve attended access requests.
02
Unattended access
Connect to managed devices using protected unattended authentication.
03
Roles & permissions
Give the appropriate capabilities to each account operator.
04
Session controls
Review session activity and keep remote support access deliberate.
P2P preferred
Automatic fallback
Centralized account control
BUILT FOR YOUR WORKFLOW
Made for the teams that keep systems running.
DeskNoria adapts to both one-off support requests and structured device management.
IT SUPPORT TEAMS
Help users faster
Connect, diagnose and assist employees or customers without complicated setup.
↗
MANAGED SERVICE PROVIDERS
Manage more endpoints
Keep devices, users and routine operations organized for distributed client environments.
↗
INTERNAL IT & OPERATIONS
Stay in control
Maintain workstations and Linux servers from one consistent support platform.
↗
STRAIGHTFORWARD LICENSING
Start with Base.
Add what you need.
Pay per managed agent, benefit from volume tiers and activate optional capabilities when your operation needs them.
LICENSING MODEL
DeskNoria Base
Remote access foundation for managed devices
+
Optional modules
Collaboration, automation, reports and other features according to your license.
1–25
26–100
101–500
501+
READY TO GET STARTED?
Bring your entire support
workflow into focus.
Download DeskNoria to begin, compare licensing options or explore the documentation for your environment.