Getting Started
What is DeskNoria?
A practical overview of DeskNoria, its Admin, Agent and server components, and how remote sessions are carried.
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Knowledge Base
Installation, remote access, administration, troubleshooting and error reference for DeskNoria.
Documentation target: DeskNoria 1.5.480
All DeskNoria articles
70 articles
Getting Started
Architecture and data flow
How DeskNoria separates control-plane traffic from media and file payloads.
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Supported platforms and deployment roles
The supported Windows/Linux roles and where specific features are available.
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Quick start: first remote session
Install an Agent, connect it to DeskNoria and open your first Remote Desktop session.
Read articleInstallation & Updates
Install DeskNoria on Windows
Use the single DeskNoria.Setup.exe installer for Admin, Agent, or both.
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Install the DeskNoria Linux Agent
Use the public bootstrap or an architecture-specific Linux package.
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DeskNoria Admin update behavior
How DeskNoria Admin handles available updates and local confirmation.
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Agent update behavior
How Windows and Linux Agents receive and apply DeskNoria updates.
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Release packages and Update Publisher
What DeskNoria publishes and how package integrity is expected to work.
Read articleRemote Access
Remote access modes
Understand account-managed, Guest/ad-hoc, local approval and unattended access.
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Pair an Agent with a DeskNoria account
Use the DeskNoria pairing workflow and verification code to link an Agent to an account.
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Unattended password and local approval
How concurrent authorization works when both unattended password and local approval are available.
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Pre-logon, UAC and Secure Desktop
How installed Windows Agents support sign-in screens, UAC and secure desktop transitions.
Read articleRemote Desktop
Remote Desktop basics
Start, control and close a DeskNoria Remote Desktop session.
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P2P, TURN and ICE behavior
How DeskNoria selects a direct or relayed connection for Remote Desktop.
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Remote Desktop codecs and video pipeline
Understand H.264, optional HEVC selection and fallback behavior.
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Keyboard, mouse and clipboard in Remote Desktop
How DeskNoria forwards input and handles common special keys.
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Five-minute free Remote Desktop sessions
What the Free Session badge means and when the session ends.
Read articleFile Transfer & Clipboard
File Transfer overview
Browse, upload, download and resume files between Admin and supported Agents.
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Pause, resume, cancel and interrupted transfers
How transfer controls and resumable staging behave.
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File Transfer P2P versus TURN
Expected behavior and bandwidth differences between direct and relayed File Transfer.
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File Manager navigation and file clipboard
How to use the DeskNoria File Transfer browser and clipboard integration.
Read articleChat
Chat overview
Persistent Admin ↔ Windows Agent messaging with history and realtime updates.
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Saved, Delivered, Displayed and Read receipts
What each DeskNoria Chat receipt means and when it changes.
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Chat notifications and unread state
How new-message toasts and unread counts behave in Admin.
Read articleTasks & Automation
Tasks overview
Use DeskNoria Tasks to run maintenance actions on one or many managed computers.
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Task scheduling: once, online, recurring and cron
Choose when a DeskNoria task should run and how recurring schedules are interpreted.
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Task action catalog
Examples of Windows and Linux maintenance actions available through DeskNoria Tasks.
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Custom PowerShell and Bash tasks
Run approved custom scripts through the DeskNoria task engine.
Read articleInventory & Health
Inventory and hardware information
View OS, CPU, memory, disks, hardware and Agent capability information.
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System Monitor and process controls
Monitor CPU/memory/process state and perform supported process actions.
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SMART and disk health
Use DeskNoria inventory to inspect storage devices and SMART health data.
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Service health and service recovery actions
Review service errors and start/restart eligible services from Inventory & Health.
Read articleLogs & Security
Central Logs
Search and review persisted Agent/administrative events from a single DeskNoria view.
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Live Log Search
Search current Windows/Linux log sources from Admin without treating historical server logs as live data.
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Security and authentication history
Review structured security/authentication events collected from managed systems.
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Session and diagnostic logs
What logs to collect when DeskNoria Remote Desktop, File Transfer or Terminal misbehaves.
Read articleAccounts & Licensing
Accounts, roles and permissions
How DeskNoria separates account membership from feature permissions.
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Licensing, Remote Base and modules
How licensed capabilities and Agent assignment affect visible DeskNoria features.
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DeskNoria trial
What the 30-day DeskNoria trial includes and when it starts.
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Guest/ad-hoc mode
Understand the deliberately limited permissions of a locally approved Guest session.
Read articleLinux Agent
Linux Agent overview
DeskNoria capabilities available on supported Linux Agents.
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Linux Terminal
Use the interactive DeskNoria Terminal with PuTTY-like control-key behavior.
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Linux logs: journal and /var/log
Where DeskNoria searches for Linux operational and security evidence.
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Linux package and service compatibility
Notes for modern and legacy distributions, systemd and package managers.
Read articleInfrastructure & Signaling
Signaling Server overview
What DeskNoria Signaling does and what it deliberately does not carry.
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Active-active Signaling cluster
How multiple DeskNoria Signaling nodes coordinate sessions and account events.
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Rolling upgrade of Signaling nodes
Upgrade an active-active DeskNoria Signaling deployment without stopping every node at once.
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STUN, TURN and relay behavior
How TURN fits into DeskNoria Remote Desktop and File Transfer connectivity.
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Mass Deployment
Deploy MSI, EXE and Linux packages to multiple managed Agents with per-target tracking.
Read articleTroubleshooting & Errors
Troubleshoot a Remote Desktop connection
A stage-by-stage checklist for authorization, Signaling, ICE and video startup.
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Error: Agent offline
What “Agent offline” means and how to determine whether the Agent, service or Signaling path is down.
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Error: Agent.Session v2 unavailable
Troubleshoot a Windows installed-Agent session broker that is missing, stale or unreachable.
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Error: WebSocket receive failed
Diagnose a broken Admin/Agent control-plane connection.
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Status: Waiting for first video
What to inspect when signaling succeeds but the Remote Desktop viewer never receives a usable first frame.
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Error: DXGI Desktop Duplication is unavailable
Troubleshoot Windows capture when the selected monitor cannot be duplicated.
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Error: File Transfer chunk-order mismatch
Understand the historical DNX1 ordering error and how current builds avoid it.
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File Transfer stalls, stops or never opens
Checklist for File DataChannel readiness, ICE and resume-state problems.
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Error: Unsafe path found in update archive
Why DeskNoria rejects an update archive containing an unsafe path and what to fix.
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Update download or installation fails
Diagnose version, hash, permission, locked-file and updater lifecycle failures.
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Live Log Search says the Agent is offline
Why live log sources disappear even though historical Central Logs still exist.
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Chat updates only after Refresh
Troubleshoot missing realtime messages, receipts or notifications.
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No Chat notification for a new message
Diagnose missing DeskNoria new-message toasts in Admin.
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SFC runs remotely but Admin progress does not update
Troubleshoot Repair Windows (SFC) when the remote CMD works but the Admin viewer is empty.
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Terminal: This connection was interrupted
Meaning of the DeskNoria Linux Terminal interruption notice.
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Feature unavailable: license or permission
Determine whether a disabled action is caused by licensing, Agent assignment or the operator role.
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Mass Deployment failure states
Interpret common preflight, signature, install and threshold failures.
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DeskNoria error and symptom reference
A quick lookup table for common DeskNoria errors, statuses and first troubleshooting step.
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Repair Windows with SFC
Run an elevated Windows System File Checker scan from DeskNoria and follow progress in Admin.
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Maintenance and service announcements
How DeskNoria Admin displays planned infrastructure maintenance and keeps the warning available offline.
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